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User-Centered Technology
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User-Centered Technology : A Rhetorical Theory for Computers and Other Mundane Artifacts

Book Details

Format Paperback / Softback
ISBN-10 0791439321
ISBN-13 9780791439326
Publisher State University of New York Press
Imprint State University of New York Press
Country of Manufacture GB
Country of Publication GB
Publication Date Nov 5th, 1998
Print length 195 Pages
Weight 299 grams
Ksh 4,450.00
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Presents a theoretical model for examining technology through a user perspective.

Presents a theoretical model for examining technology through a user perspective.

Winner of the 1999 Best Book presented by the National Council of Teachers of English NCTE Awards for Excellence in Technical and Scientific Communication

User-Centered Technology presents a theoretical model for examining technology through a user perspective. Johnson begins with a historical overview of the problem of technological use from the ancient Greeks to the present day-a problem seen most clearly in historical discussions of rhetoric theory. The central portion of the book elaborates on user-centered theory by defining three focal issues of the theory: user knowledge, human-technology interaction, and technological determinism. Working from an interdisciplinary perspective, Johnson uses rhetoric theory to present a definition of user knowledge; human factors engineering to illuminate the ideological presuppositions built into technology design; and history, philosophy, and sociology to explain technological determinism, possibly the greatest impediment to user-centered technology development in modern times. The latter part of the book applies user-centered theory in two contexts: the nonacademic sphere, where the writing and design of computer user documentation is discussed, and the academic sphere, through a discussion of how user-centered concepts might drive university technical communication and composition curricula.


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