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Using Counselling Skills on the Telephone and in Computer-mediated Communication
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Using Counselling Skills on the Telephone and in Computer-mediated Communication

3 Revised edition

Book Details

Format Paperback / Softback
ISBN-10 1898059756
ISBN-13 9781898059752
Edition 3 Revised edition
Publisher PCCS Books
Imprint PCCS Books
Country of Manufacture GB
Country of Publication GB
Publication Date Dec 10th, 2007
Print length 170 Pages
Weight 284 grams
Dimensions 23.40 x 15.80 x 1.00 cms
Ksh 3,400.00
Werezi Extended Catalogue 0 in stock

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Best-selling practical guide, covering the use of counselling skills on the telephone and telephone counselling. This how-to-do-it book looks at research into counselling on the telephone. It presents the story of a real-life agency and considers the impact of technology such as caller identification and freephone numbers on helping agencies.
This popular book was the first UK published book on the use of counselling skills on the telephone and telephone counselling, written by an author well-known for his direct and accessible style. The second edition looked at research into counselling on the telephone, presented the story of a real-life agency and considered the impact of technology such as caller identification and freephone numbers on helping agencies. The forthcoming third edition brings this useful book up to date. Essentially this is a how-to-do-it book and Pete Sanders doesn't disappoint.

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