Using Feedback in Organizational Consulting
Book Details
Format
Paperback / Softback
Book Series
Fundamentals of Consulting Psychology Series
ISBN-10
1433819511
ISBN-13
9781433819513
Publisher
American Psychological Association
Imprint
American Psychological Association
Country of Manufacture
US
Country of Publication
GB
Publication Date
Feb 16th, 2015
Print length
152 Pages
Weight
246 grams
Dimensions
15.60 x 23.10 x 1.90 cms
Product Classification:
PsychologyOccupational & industrial psychologyOrganizational theory & behaviour
Ksh 7,750.00
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This book provides consulting psychologists, managers, and human resources personnel with easy-to-use, evidence-based strategies for providing effective feedback to improve communication and performance in the workplace.
This book provides consulting psychologists, managers, and human resources personnel with easy-to-use, evidence-based strategies for providing effective feedback to improve communication and performance in the workplace.
Feedback is an essential part of communication, coaching, management, and human resource practices. Yet the essential elements that make feedback more effective often fail to go beyond the pages of academic journal articles and into the workplace where they could greatly improve communication and performance. This book is an easy-to-use resource that applies classic and current research findings to create actionable, evidence-based tactics that consulting psychologists, consultants, managers, and HR personnel can use to improve feedback exchanges in any work environment.
The authors present a simple and straightforward model of the feedback process that includes four critical elements that can make or break a feedback exchange:
Feedback is an essential part of communication, coaching, management, and human resource practices. Yet the essential elements that make feedback more effective often fail to go beyond the pages of academic journal articles and into the workplace where they could greatly improve communication and performance. This book is an easy-to-use resource that applies classic and current research findings to create actionable, evidence-based tactics that consulting psychologists, consultants, managers, and HR personnel can use to improve feedback exchanges in any work environment.
The authors present a simple and straightforward model of the feedback process that includes four critical elements that can make or break a feedback exchange:
- the actions and behaviors of the feedback provider,
- the content of the message,
- the beliefs and perceptions of the feedback recipient, and
- the context in which feedback is provided.
Each chapter includes a case example that highlights key takeaways from the research and illustrates how consultants can apply these concepts and strategies in real scenarios.
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