Watch Your Language : Why Conversations Go Wrong and How to Fix Them
Book Details
Delivery Location
Delivery fee: Select location
Delivery in 12 days
Watch Your Language makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique "talking heads" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they do and provides tips on how to stop them from deteriorating in the first place. Communications expert Rob Kendall draws on over 30 years of experience to reveal:
- How to avoid conversations escalating into destructive arguments
- How to prepare for and conduct challenging conversations
- How to avoid defensiveness and emotional lockdown
- How to read the warning signals that a conversation is going off-track
Short digestible chapters look at a wide variety of conversational scenarios, showing how to have rewarding and effective interactions with everyone in your life – from your partner, parents and children to your colleagues, boss and neighbours.
Get Watch Your Language by Rob Kendall at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Watkins Media Limited and it has 224 pages.
Customers Who Bought This Also Bought
More by Rob Kendall
More in This Genre
Counselling and Language Impairment
KSh 30,950.00
Professional Competencies in Speech-Language Pathology and Audiology
KSh 12,800.00
Counselling and Language Impairment
KSh 5,400.00
The Clinical Skills Roadmap for Speech-Language Pathologists
KSh 8,650.00
Talking Time
KSh 27,900.00
Here's How to Teach Voice and Communication Skills to Transgender Women
KSh 18,550.00