Working with Difficult People, Second Revised Edition : Handling the Ten Types of Problem People without Losing Your Mind
Book Details
Format
Paperback / Softback
ISBN-10
0143111876
ISBN-13
9780143111870
Publisher
J.P.Tarcher,U.S./Perigee Bks.,U.S.
Imprint
J.P.Tarcher,U.S./Perigee Bks.,U.S.
Country of Manufacture
US
Country of Publication
GB
Publication Date
Dec 6th, 2016
Print length
352 Pages
Weight
320 grams
Dimensions
13.90 x 20.70 x 2.70 cms
Ksh 3,050.00
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A revised edition of the classic guide on how to best resolve conflict in today''s technologically advanced workplace.
Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Get Working with Difficult People, Second Revised Edition by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by J.P.Tarcher,U.S./Perigee Bks.,U.S. and it has pages.
