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A Practical Guide to Call Center Technology

By: Andrew Waite (Author)

Manufacture on Demand

Ksh 42,000.00

Format: Hardback or Cased Book

ISBN-13: 9781138412545

Publisher: Taylor & Francis Ltd

Publication Date: Jul 27th, 2017

Dimension: 22.90 x 15.20 x 45.30 cms

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Shows how to navigate the business, technical, and financial issues in building and managing a customer contact center. This book also shows how to get the most out of ACD's (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales.

Get A Practical Guide to Call Center Technology by Andrew Waite at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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