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Achieving Quality in Financial Service Organizations

By: Robert E. Grasing (Author) , Michael H. Hessick (Author)

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Format: Hardback or Cased Book

ISBN-13: 9780899302300

Publisher: Bloomsbury Publishing Plc

Publication Date: Sep 16th, 1988

Category: Banking

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Drawing on numerous examples of successful quality improvement programs in banks, insurance companies, and other organizations, the authors provide detailed suggestions for improving accuracy, timeliness and consistency in service delivery.

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