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Building a Successful Customer-service Culture

By: Maxine Melling (Author) , Joyce Little (Author)

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Ksh 18,500.00

Format: Hardback or Cased Book

ISBN-13: 9781856044493

Publisher: Facet Publishing

Publication Date: Sep 16th, 2002

Weight: 520 grams

Dimension: 16.50 x 24.30 x 1.80 cms

Category: Library & information services

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This management guide takes a practical and strategic approach to developing a customer-service culture. The book covers established areas such as customer satisfaction, staff training and planning, as well as developing areas such as customer services required by the virtual library environment.

Get Building a Successful Customer-service Culture by Maxine Melling at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by Facet Publishing and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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