Business Process Mapping : Improving Customer Satisfaction
Book Details
Format
Hardback or Cased Book
ISBN-10
0470444584
ISBN-13
9780470444580
Publisher
John Wiley & Sons Inc
Imprint
John Wiley & Sons Inc
Country of Manufacture
US
Country of Publication
GB
Publication Date
Jul 10th, 2009
Print length
336 Pages
Weight
624 grams
Dimensions
23.00 x 16.00 x 2.90 cms
Product Classification:
Customer services
Ksh 10,450.00
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Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
Get Business Process Mapping by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by John Wiley & Sons Inc and it has pages.
