Cases in Hospitality Management : A Critical Incident Approach
Book Details
Format
Paperback / Softback
ISBN-10
047168693X
ISBN-13
9780471686934
Publisher
John Wiley & Sons Inc
Imprint
John Wiley & Sons Inc
Country of Manufacture
US
Country of Publication
GB
Publication Date
Nov 18th, 2005
Print length
176 Pages
Weight
248 grams
Dimensions
15.20 x 23.00 x 0.90 cms
Product Classification:
Management & management techniquesHospitality industry
Ksh 14,550.00
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Your guide to becoming an effective hospitality manager The hospitality industry is a "people" business. Whether dealing with guests or customers, managers or coworkers, those who work in this industry interact with other people perhaps more than in any other.
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