Communicate in a Crisis : Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust
by
Kate Hartley
Book Details
Format
Hardback or Cased Book
ISBN-10
0749498927
ISBN-13
9780749498924
Publisher
Kogan Page Ltd
Imprint
Kogan Page Ltd
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Aug 3rd, 2019
Print length
256 Pages
Weight
467 grams
Dimensions
24.00 x 16.50 x 2.50 cms
Product Classification:
Management & management techniquesBusiness communication & presentationSales & marketing
Ksh 17,450.00
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Future-proof your crisis response plan using this clear-cut framework to mitigate, manage and respond to unpredictable rumours, scandals, crises and fake news.
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