Customer Is King: How to Exceed Their Expectations

by Robert Craven

Book Details

Format Paperback / Softback

ISBN-10 0753509687

ISBN-13 9780753509685

Publisher Ebury Publishing

Imprint Virgin Books

Country of Manufacture GB

Country of Publication GB

Publication Date Feb 10th, 2005

Print length 240 Pages

Weight 236 grams

Dimensions 21.10 x 13.00 x 2.50 cms

Product Classification: Customer services

Ksh 2,900.00

Manufactured on Demand Delivery in 29 days

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Looking for a way to make your business stand out from the crowd? In a world where, increasingly, profit is king, Customer is King is about putting the emphasis back on the customer - how to look at your business through your customers' eyes, understand what they really want and, ultimately, get them to buy from you.

What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you''ll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions

Get Customer Is King: How to Exceed Their Expectations by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Ebury Publishing and it has pages.

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