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Customer Service for Hospitality and Tourism

By: Simon (University of South Carolina) Hudson (Author) , Louise (freelance journalist specializing in sport and travel writing) Hudson (Author)

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Ksh 8,900.00

Format: Paperback or Softback

ISBN-13: 9781915097149

Publisher: Goodfellow Publishers Limited

Publication Date: Mar 20th, 2022

Weight: 646 grams

Dimension: 18.90 x 24.60 x 2.30 cms

Category: Tourism industry

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A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.

Get Customer Service for Hospitality and Tourism by Simon (University of South Carolina) Hudson at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by Goodfellow Publishers Limited and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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