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Designing and Implementing Virtual Reference Services

By: Beth Thomsett-Scott (Author)

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Ksh 20,250.00

Format: Paperback or Softback

ISBN-13: 9781555708993

Publisher: Neal-Schuman Publishers Inc

Publication Date: Mar 30th, 2013

Category: LIBRARY & INFORMATION SCIENCES

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Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs.

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