Designing the Best Call Center for Your Business
by
Brendan Read
Book Details
Format
Paperback / Softback
ISBN-10
1578203139
ISBN-13
9781578203130
Publisher
Taylor & Francis Ltd
Imprint
CMP Books
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jan 2nd, 2005
Print length
300 Pages
Weight
522 grams
Dimensions
22.80 x 15.60 x 2.40 cms
Product Classification:
Customer services
Ksh 9,050.00
Werezi Extended Catalogue
0 in stock
Delivery Location
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Quality
Fast
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
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