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How to Measure Customer Satisfaction

By: UK) Hill Nigel (London School of Hygiene and Tropical Diseases (Author) , John Brierley (Author)

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Ksh 42,000.00

Format: Hardback or Cased Book

ISBN-13: 9781138407855

Publisher: Taylor & Francis Ltd

Publication Date: Aug 11th, 2017

Weight: 420 grams

Dimension: 25.30 x 18.00 x 1.60 cms

Category: ECONOMICS

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Written by three leading practitioners, this is a practical guide to running an effective customer satisfaction measurement programme. The book also covers ways of gaining understanding and ownership of the CSM programme throughout the organisation.

Get How to Measure Customer Satisfaction by Nigel (London School of Hygiene and Tropical Diseases, UK) Hill at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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