Human Resources Management in the Hospitality Industry, Second Edition
Book Details
Format
Hardback or Cased Book
ISBN-10
1118988507
ISBN-13
9781118988503
Publisher
John Wiley & Sons Inc
Imprint
John Wiley & Sons Inc
Country of Manufacture
US
Country of Publication
GB
Publication Date
May 12th, 2015
Print length
320 Pages
Weight
928 grams
Dimensions
22.10 x 28.30 x 2.30 cms
Ksh 22,300.00
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Human Resources Management in the Hospitality Industry, 2nd Edition helps today s hospitality professional be an expert at managing many functions.
Human Resources Management in the Hospitality Industry, 2nd Edition helps today’s hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees’ attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.
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