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Library Conversations

By: Marie L. Radford (Author) , Gary P. Radford (Author)

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Ksh 14,600.00

Format: Paperback or Softback

ISBN-13: 9780838914847

Publisher: American Library Association

Publication Date: Sep 30th, 2016

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Offering analysis applicable to all types of library situations, this book describes a number of theoretical frameworks for understanding interpersonal communication; uses examples from all different types of library interpersonal encounters; combines theory with decades-long empirical research; and offers an in-depth examination of the reference encounter.

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