Making Customers Matter
Book Details
Format
Paperback / Softback
Book Series
Harvard Lessons Learned
ISBN-10
1422139883
ISBN-13
9781422139882
Publisher
Harvard Business Review Press
Imprint
Harvard Business Review Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
May 11th, 2010
Print length
112 Pages
Weight
104 grams
Dimensions
18.10 x 11.00 x 0.80 cms
Product Classification:
Management & management techniquesCustomer services
Ksh 1,600.00
Re-Printing
0 in stock
Delivery Location
Delivery fee: Select location
Secure
Quality
Fast
Helps to learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned. This title also offers all of the lessons in their original video format, free bonus videos, and other exclusive features online.
Learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned.
Concise and engaging, each volume in this book series offers fourteen insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they''ve faced. The Lessons Learned series also offers all of the lessons in their original video format, free bonus videos, and other exclusive features online.
A crucial resource for today''s busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world''s most talented leaders.
FEATURING INTERVIEWS WITH:
William Johnson, H.J. Heinz Company
Paul Skinner, Shell Oil Products Company
William Lamar, Jr., McDonald''s USA
Jeb Dasteel, Oracle
And other top business leaders
Concise and engaging, each volume in this book series offers fourteen insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they''ve faced. The Lessons Learned series also offers all of the lessons in their original video format, free bonus videos, and other exclusive features online.
A crucial resource for today''s busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world''s most talented leaders.
FEATURING INTERVIEWS WITH:
William Johnson, H.J. Heinz Company
Paul Skinner, Shell Oil Products Company
William Lamar, Jr., McDonald''s USA
Jeb Dasteel, Oracle
And other top business leaders
Get Making Customers Matter by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Harvard Business Review Press and it has pages.
