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Measure What Matters to Customers

By: USA) Baker Ronald J. (VeraSage Institute in California (Author)

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Ksh 15,000.00

Format: Hardback or Cased Book

ISBN-13: 9780471752943

Publisher: John Wiley & Sons Inc

Publication Date: Oct 17th, 2006

Weight: 422 grams

Dimension: 23.10 x 16.30 x 2.00 cms

Category: Investment & securities

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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

Get Measure What Matters to Customers by Ronald J. (VeraSage Institute in California, USA) Baker at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by John Wiley & Sons Inc and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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