Measuring Service Performance : Practical Research for Better Quality
by
Ralf Lisch
Book Details
Format
Paperback / Softback
ISBN-10
1032836962
ISBN-13
9781032836966
Publisher
Taylor & Francis Ltd
Imprint
Routledge
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jun 24th, 2024
Print length
212 Pages
Weight
392 grams
Dimensions
24.60 x 17.40 x 1.80 cms
Product Classification:
Research methods / methodologyResearch methods: generalSocial and ethical issuesSocial issues & processesSociologyEconomicsQuality Assurance (QA) & Total Quality Management (TQM)Quality Assurance (QA) and Total Quality Management (TQM)Personnel & human resources managementPersonnel and human resources managementProduction & quality control managementProduction and quality control managementSales & marketingSales and marketingMarket researchCustomer servicesOrganizational theory & behaviourOrganizational theory and behaviour
Ksh 7,050.00
Temporarily out of stock, due soon
0 in stock
Delivery Location
Delivery fee: Select location
Secure
Quality
Fast
In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Measuring Service Performance is an appeal for an appro
In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Measuring Service Performance is an appeal for an appro
Get Measuring Service Performance by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages.
