New Economy Emotion : Engaging Customer Passion with e-crm
Book Details
Format
Paperback / Softback
Book Series
New Economy Excellence
ISBN-10
0470841354
ISBN-13
9780470841358
Publisher
John Wiley & Sons Inc
Imprint
John Wiley & Sons Inc
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jun 25th, 2001
Print length
240 Pages
Weight
312 grams
Dimensions
21.50 x 13.70 x 1.50 cms
Product Classification:
E-commerce: business aspectsCustomer servicesInternet guides & online services
Ksh 6,850.00
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The aim of the "New Economy Excellence" series is to focus on helping senior managers create and sustain competitive advantage in the Internet economy. The series gets to grips with providing a commercial analysis of the opportunities and pitfalls of the e-business environment.
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