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Online Dispute Resolution

By: MA) Katsh Amherst Ethan (University of Massachusetts (Author) , MA) Rifkin Amherst Janet (University of Massachusetts (Author)

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Ksh 8,800.00

Format: Hardback or Cased Book

ISBN-13: 9780787956769

Publisher: John Wiley & Sons Inc

Publication Date: May 25th, 2001

Weight: 464 grams

Dimension: 15.90 x 23.80 x 1.90 cms

Category: Peace studies & conflict resolution

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The authors show the potential of online mediation and reveal how it is being used to settle insurance claims, consumer complaints and disputes, business-to-business conflicts, employment discrimination, harassment and other workplace disputes, and other online and offline conflicts.

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