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Perspectives in Total Quality

By: Michael J. (University of Tennesse) Stahl (Author)

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Ksh 16,650.00

Format: Hardback or Cased Book

ISBN-13: 9780631208846

Publisher: John Wiley and Sons Ltd

Publication Date: Jan 29th, 1999

Weight: 699 grams

Dimension: 23.60 x 15.90 x 2.90 cms

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Based on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how firms should act. The collection consists of 14 original chapters written by leading academics and practitioners in the field.

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