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Proving the Value of Soft Skills

By: Patricia Pulliam Phillips (Author) , Jack J. Phillips (Author) , Rebecca Ray (Author)

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Ksh 7,850.00

Format: Paperback or Softback

ISBN-13: 9781950496631

Publisher: American Society for Training & Development

Publication Date: Sep 17th, 2020

Weight: 596 grams

Dimension: 17.90 x 25.40 x 2.00 cms

Category: Personnel & human resources management

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Measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programmes.

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