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Scorecards for Results

By: Joseph R. Matthews (Author)

Manufacture on Demand

Ksh 9,700.00

Format: Paperback or Softback

ISBN-13: 9781591586982

Publisher: Bloomsbury Publishing Plc

Publication Date: Jun 1st, 2008

Weight: 282 grams

Dimension: 25.00 x 17.60 x 0.80 cms

Category: Library & information services

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A balanced Scorecard is a performance measurement tool popularized by Robert Kaplan and David Norton in a 1993 "Harvard Business Review" article and subsequently refined by them and others. This title not only explains the original model in terms librarians can relate to, but adapts it to better meet the needs of the library community.

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