Service Design for Business : A Practical Guide to Optimizing the Customer Experience
Book Details
Format
Hardback or Cased Book
ISBN-10
1118988922
ISBN-13
9781118988923
Publisher
John Wiley & Sons Inc
Imprint
John Wiley & Sons Inc
Country of Manufacture
US
Country of Publication
GB
Publication Date
Jan 22nd, 2016
Print length
208 Pages
Weight
390 grams
Dimensions
16.30 x 23.70 x 2.00 cms
Product Classification:
Customer services
Ksh 4,300.00
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A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design.
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