Service! Some People Just Don''t Get It
Book Details
Format
Paperback / Softback
ISBN-10
1600370268
ISBN-13
9781600370267
Publisher
Morgan James Publishing llc
Imprint
Morgan James Publishing llc
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Aug 17th, 2006
Print length
100 Pages
Weight
167 grams
Dimensions
22.40 x 15.70 x 0.60 cms
Product Classification:
EntrepreneurshipEntrepreneurship / Start-upsCustomer services
Ksh 1,450.00
Werezi Extended Catalogue
0 in stock
Delivery Location
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Quality
Fast
Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they''ve been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You''ll enjoy the tips and techniques that have been developed from ""street smarts"" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well.
Get Service! Some People Just Don''t Get It by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Morgan James Publishing llc and it has pages.
