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Social Skills at Work

By: Cardiff) Fontana David (University of Wales (Author)

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Ksh 8,550.00

Format: Paperback or Softback

ISBN-13: 9781854330154

Publisher: John Wiley and Sons Ltd

Publication Date: Jan 29th, 1990

Weight: 146 grams

Dimension: 21.60 x 13.50 x 0.90 cms

Category: Personnel & human resources management

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Aims to provide practical guidelines on the management of professional relationships. Factors discussed include social judgements, stereotyping, leadership, interviewing, active listening, offering help and breaking bad news. Exercises and case studies are also included.

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