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Strategic Communication in Crisis Management

By: Sally Ray (Author)

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Format: Hardback or Cased Book

ISBN-13: 9781567201536

Publisher: Bloomsbury Publishing Plc

Publication Date: Apr 30th, 1999

Weight: 576 grams

Dimension: 16.70 x 24.20 x 1.90 cms

Category: Social impact of disasters

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Focusing on the airline industry and headline-making disasters, this work examines organizational crises, the communications strategies employed by organizations when responding to crises, and the factors that influence the effectiveness of this strategic communication.

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