Supervision and Leadership in Tourism and Hospitality
Book Details
Format
Paperback / Softback
ISBN-10
0304706868
ISBN-13
9780304706860
Publisher
Cengage Learning EMEA
Imprint
Cengage Learning EMEA
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Feb 24th, 2000
Print length
188 Pages
Weight
342 grams
Dimensions
24.50 x 17.20 x 1.20 cms
Ksh 11,600.00
Manufactured on Demand
Delivery in 29 days
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A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff, including job design, selection and training, and monitoring workplace performance. It also deals with policies and procedures.
A guide to all aspects of leadership, for any student who wants to become a supervisor or manager in the tourism and hospitality industry. The main focus is on managing workplace operations. Emphasis is also placed on the management of staff, including job design, selection and training, and monitoring workplace performance. The book also deals with policies and procedures in detail, including occupational health and safety.
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