The Experience : The 5 Principles of Disney Service and Relationship Excellence
Book Details
Format
Hardback or Cased Book
ISBN-10
1119028655
ISBN-13
9781119028659
Publisher
John Wiley & Sons Inc
Imprint
John Wiley & Sons Inc
Country of Manufacture
US
Country of Publication
GB
Publication Date
May 8th, 2015
Print length
304 Pages
Weight
506 grams
Dimensions
23.80 x 16.40 x 2.80 cms
Product Classification:
Customer services
Ksh 3,800.00
Werezi Extended Catalogue
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Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company.
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