The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow
2021 ed.
by
Ofer Mintz
Book Details
Format
Paperback / Softback
ISBN-10
9811658706
ISBN-13
9789811658709
Edition
2021 ed.
Publisher
Springer Verlag, Singapore
Imprint
Palgrave Macmillan
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Feb 14th, 2023
Print length
224 Pages
Weight
322 grams
Dimensions
14.80 x 21.00 x 2.90 cms
Product Classification:
Customer services
Ksh 5,400.00
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COVID-19 forced a dramatic change to customer behavior that resulted in an economic crisis not witnessed by anyone alive. Businesses can no longer operate as before because their customers are no longer operating as before.
COVID-19 forced a dramatic change to customer behavior that resulted in an economic crisis not witnessed by anyone alive. Businesses can no longer operate as before because their customers are no longer operating as before. This book provides customer-centric based guidance for how businesses should adapt to this new reality, deriving insights from academic research, case studies, interviews, and best practice examples from around the world. As validated by hundreds of top-level executives, its readers will gain a better understanding of why customer behavior has changed so they can use the book''s solutions to navigate through and succeed in the post COVID-19 future.
Get The Post-Pandemic Business Playbook by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Springer Verlag, Singapore and it has pages.
