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Total Quality Management Blueprint

By: UK) Dale Barrie G. (University of Manchester (Author) , Heather Bunney (Author)

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Ksh 7,400.00

Format: Paperback or Softback

ISBN-13: 9780631195771

Publisher: John Wiley and Sons Ltd

Publication Date: Aug 23rd, 1999

Weight: 496 grams

Dimension: 24.40 x 17.10 x 1.50 cms

Category: Quality Assurance & Total Quality Management

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* Written by a leading European academic expert and a practising industrialist. * Provides an up--to--date guide to the central issues of TQM through theory, practice, and empirical research. * Standalone chapters provide a flexible structure. .

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