Trade Tales : Decoding Customers' Stories
Book Details
Format
Hardback or Cased Book
ISBN-10
1787142795
ISBN-13
9781787142794
Publisher
Emerald Publishing Limited
Imprint
Emerald Publishing Limited
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Nov 20th, 2017
Print length
206 Pages
Weight
420 grams
Dimensions
16.00 x 23.80 x 1.80 cms
Product Classification:
Service industriesTourism industryHospitality industry
Ksh 17,450.00
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Read original first-person stories of problems, opportunities and outcomes with a multiple-choice exercise following each story, as well as a critical review by an independent researcher. Gain an international view with stories by Asian, European, New Zealand/Pacific Rim, and North American customers.
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