Transforming Tourism and Hospitality : AI-Powered Service Delivery Innovations
Book Details
Format
Hardback or Cased Book
ISBN-10
1032866519
ISBN-13
9781032866512
Publisher
Taylor & Francis Ltd
Imprint
CRC Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jun 29th, 2026
Print length
234 Pages
Weight
600 grams
Ksh 22,500.00
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0 in stock
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Quality
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Transforming Tourism and Hospitality: AI-Powered Service Delivery Innovations explores the profound impact of Artificial Intelligence, IoT, and emerging technologies on the tourism and hospitality industry. It examines tools like VR, blockchain, and AI-powered HR systems, emphasizing ethical adoption and human-AI collaboration.
Transforming Tourism and Hospitality: AI-Powered Service Delivery Innovations explores the profound impact of Artificial Intelligence, IoT, and emerging technologies on the tourism and hospitality industry. This edited volume presents scholarly insights and real-world case studies on AI-driven customer service, sustainable operations, smart maintenance, fraud detection, dynamic pricing, and enhanced guest security. It examines tools like VR, blockchain, and AI-powered HR systems, emphasizing ethical adoption and human-AI collaboration. With robust empirical validation and practical examples, the book offers a valuable resource for academics, professionals, and policymakers seeking to understand and implement AI innovations in service delivery across the sector.
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