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When Customers Think We Don't Care

By: (Author) Richard Buchanan

Manufactured on Demand
Delivery in 29 days

Ksh 3,800.00

Format: Paperback / Softback

ISBN-10: 007013863X

ISBN-13: 9780070138636

Edition Number: 3

Publisher: McGraw-Hill Education

Imprint: McGraw-Hill Education / Australia

Country of Manufacture: AU

Country of Publication: GB

Publication Date: May 29th, 2008

Print length: 376 Pages

Weight: 466 grams

Dimensions (height x width x thickness): 21.00 x 15.80 x 1.90 cms

Product Classification: Customer services

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Who is the enemy? The enemy is us! Every organisation is filled with people - owners, managers, workers - who worry about the 'enemies' that could bring about the end of their employment. This book rewrites everything you thought you knew about marketing and customer service.

Get When Customers Think We Don't Care by at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by McGraw-Hill Education and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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