When Customers Think We Don't Care
Book Details
Format
Paperback / Softback
ISBN-10
007013863X
ISBN-13
9780070138636
Publisher
McGraw-Hill Education
Imprint
McGraw-Hill Education / Australia
Country of Manufacture
AU
Country of Publication
GB
Publication Date
May 29th, 2008
Print length
376 Pages
Weight
466 grams
Dimensions
21.00 x 15.80 x 1.90 cms
Product Classification:
Customer services
Ksh 3,800.00
Manufactured on Demand
0 in stock
Delivery Location
Delivery fee: Select location
Secure
Quality
Fast
Who is the enemy? The enemy is us! Every organisation is filled with people - owners, managers, workers - who worry about the 'enemies' that could bring about the end of their employment. This book rewrites everything you thought you knew about marketing and customer service.
Get When Customers Think We Don't Care by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by McGraw-Hill Education and it has pages.
