Customer Relations
Book Details
Format
Hardback
ISBN-10
1617612103
ISBN-13
9781617612107
Publisher
Nova Science Publishers Inc
Imprint
Nova Science Publishers Inc
Country of Manufacture
US
Country of Publication
GB
Publication Date
May 4th, 2011
Print length
158 Pages
Weight
412 grams
Dimensions
23.70 x 16.20 x 1.60 cms
Product Classification:
Customer services
KSh 20,900.00
Not available
0 in stock
Delivery Location
Delivery fee: Select location
Secure
Quality
Fast
Customer relations is a broadly recognised, widely-implemented strategy for managing and nurturing a company''s interactions with clients and sales prospects. It involves using technology to organise, automate, and synchronise business processes -- principally sales activities, but also those for marketing, customer service, and technical support. This book presents topical research data in the study of customer relations, including how consumers use Alan P Fiske''s relational models framework to construct their relationships with service organisations; measuring corporate Customer Relationship Management (CRM) strategy; and identifying the relational benefits influencing customer loyalty.
Get Customer Relations by Victoria J Farkas at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Nova Science Publishers Inc and it has 158 pages.
Customers Who Bought This Also Bought
B2B Customer Experience
KSh 6,100.00
This is Service Design Doing Methods
KSh 7,200.00
The Come Back Culture – 10 Business Practices That Create Lifelong Customers
KSh 3,250.00
Professionelles Lead Management
KSh 8,100.00
Customer Relationship Management
KSh 14,400.00
Service! Some People Just Don''t Get It
KSh 1,450.00
Proceedings of the 8th International Conference on Kansei Engineering and Emotion Research
KSh 36,000.00
The Complete Guide to Customer Support
KSh 9,000.00
Sprache und Dialog als Führungsinstrumente
KSh 8,100.00
Marketing and Customer Loyalty
KSh 13,500.00
User Engagement Research and Practice
KSh 6,300.00
Who Speaks for the Customer?
KSh 30,950.00
More in This Genre
B2B Customer Experience
KSh 6,100.00
This is Service Design Doing Methods
KSh 7,200.00
The Come Back Culture – 10 Business Practices That Create Lifelong Customers
KSh 3,250.00
Professionelles Lead Management
KSh 8,100.00
Customer Relationship Management
KSh 14,400.00
Service! Some People Just Don''t Get It
KSh 1,450.00
