Customer Relationship Management : Concepts, Applications and Technologies
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This highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, applications and technologies, focusing on how companies can create and maintain mutually beneficial relationships with customers.
Get Customer Relationship Management by Daniel D. Prior, Francis Buttle at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has 346 pages.