Customer Service in Libraries : Best Practices

Name: Customer Service in Libraries
Brand: Scarecrow Press
SKU: 9780810887480
Price: 10800 KES
Availability: OutOfStock
ISBN: 9780810887480

Book Details

Format Paperback / softback

Book Series Best Practices in Library Services

ISBN-10 0810887487

ISBN-13 9780810887480

Publisher Scarecrow Press

Imprint Scarecrow Press

Country of Manufacture GB

Country of Publication GB

Publication Date Feb 13th, 2013

Print length 118 Pages

Weight 180 grams

Dimensions 22.80 x 16.30 x 1.10 cms

Product Classification: Library, archive & information management Library, archive and information management Customer services

KSh 10,800.00

Currently unavailable 0 in stock

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In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers.

Get Customer Service in Libraries by Charles Harmon at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Scarecrow Press and it has 118 pages.