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Delivering Effective Social Customer Service

By: Martin Hill-Wilson (Author) , Carolyn Blunt (Author)

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Ksh 3,600.00

Format: Hardback or Cased Book

ISBN-13: 9781118662670

Publisher: John Wiley & Sons Inc

Publication Date: Oct 25th, 2013

Weight: 516 grams

Dimension: 23.50 x 15.30 x 1.90 cms

Category: Customer services

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Social Customer Service is new. Social Media is the biggest thing happening to the customer service industry since the mid 1960s when modern day call centres were born. It is taking customers and organisations into untested ways of relating: transparently, collaboratively, instantly.

Get Delivering Effective Social Customer Service by Martin Hill-Wilson at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by John Wiley & Sons Inc and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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