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Dissatisfied Customers : Chinese Business Institute Students Speak Out

Book Details

Format Paperback / Softback
ISBN-10 1604568909
ISBN-13 9781604568905
Publisher Nova Science Publishers Inc
Imprint Nova Science Publishers Inc
Country of Manufacture US
Country of Publication GB
Publication Date Jul 30th, 2009
Print length 119 Pages
Weight 236 grams
Dimensions 22.50 x 15.40 x 0.90 cms
Product Classification: Customer services
Ksh 9,550.00
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At an institution of higher learning in one of China''s richest coastal cities, the college students are invited to make their complaints known. The students'' complaints registered in this book clearly demonstrate that they are keenly aware of the necessary elements of a quality education. Their concerns track with the concerns expressed in published articles on applied linguistics.

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