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Hug Your Customers
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Hug Your Customers : Love the Results

Book Details

Format Paperback / Softback
ISBN-10 0141015225
ISBN-13 9780141015224
Publisher Penguin Books Ltd
Imprint Penguin Books Ltd
Country of Manufacture GB
Country of Publication GB
Publication Date Mar 4th, 2004
Print length 304 Pages
Weight 222 grams
Dimensions 16.30 x 14.70 x 2.40 cms
Product Classification: Customer services
Ksh 2,350.00
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From small independent businesses to established conglomerates, this title offers a tool for ensuring repeat business.

Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits.

From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.


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Mind, Body, & Spirit

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