Search

Categories

    • categories-img Jacket, Women
    • categories-img Woolend Jacket
    • categories-img Western denim
    • categories-img Mini Dresss
    • categories-img Jacket, Women
    • categories-img Woolend Jacket
    • categories-img Western denim
    • categories-img Mini Dresss
    • categories-img Jacket, Women
    • categories-img Woolend Jacket
    • categories-img Western denim
    • categories-img Mini Dresss
    • categories-img Jacket, Women
    • categories-img Woolend Jacket
    • categories-img Western denim
    • categories-img Mini Dresss
    • categories-img Jacket, Women
    • categories-img Woolend Jacket
    • categories-img Western denim
    • categories-img Mini Dresss

Filter By Price

$
-
$

Dietary Needs

Top Rated Product

product-img product-img

Modern Chair

$165.00
product-img product-img

Plastic Chair

$165.00
product-img product-img

Design Rooms

$165.00

Brands

  • Wooden
  • Chair
  • Modern
  • Fabric
  • Shoulder
  • Winter
  • Accessories
  • Dress

Welcome and thank you for visiting us. For any query call us on 0799 626 359 or Email [email protected]

Shopping Cart

Africa largest book store

Sub Total:

Search for any Title

Improving Customer Satisfaction, Loyalty, and Profit

By: Matthew D. (University of Michigan Business School) Johnson (Author) , Sweden) Gustafsson Anders (University of Karlstad (Author)

Extended Catalogue

Ksh 8,800.00

Format: Hardback or Cased Book

ISBN-13: 9780787953102

Publisher: John Wiley & Sons Inc

Publication Date: Oct 17th, 2000

Weight: 540 grams

Dimension: 23.20 x 15.40 x 2.30 cms

Category: Customer services

Choose your Location

Shipping & Delivery

Door Delivery

Delivery fee

Delivers in 2-4 weeks

  • Description

  • Reviews

In this title the authors offer a five-stage process that links the key elements of customer satisfaction measurement with market strategy and product development for business success. It shows managers how to develop a good relationship with their customers.

Get Improving Customer Satisfaction, Loyalty, and Profit by Matthew D. (University of Michigan Business School) Johnson at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by John Wiley & Sons Inc and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

Customer Reviews

Based on 0 reviews

Mind, Body, & Spirit