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It's the Customer, Stupid!

By: Michael A Aun (Author)

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Ksh 3,400.00

Format: Hardback or Cased Book

ISBN-13: 9780470907399

Publisher: John Wiley & Sons Inc

Publication Date: Jan 28th, 2011

Weight: 476 grams

Dimension: 23.10 x 15.80 x 2.30 cms

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Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied.

Get It's the Customer, Stupid! by Michael A Aun at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by John Wiley & Sons Inc and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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