Measuring Customer Experience : How to Develop and Execute the Most Profitable Customer Experience Strategies

Name: Measuring Customer Experience
Brand: Palgrave Macmillan
SKU: 9781349477340
Price: 7900 KES
Availability: OutOfStock
ISBN: 9781349477340

1st ed. 2015

by Philipp Klaus

Book Details

Format Paperback / softback

ISBN-10 1349477346

ISBN-13 9781349477340

Edition 1st ed. 2015

Publisher Palgrave Macmillan

Imprint Palgrave Macmillan

Country of Manufacture GB

Country of Publication GB

Publication Date Jan 1st, 2015

Print length 166 Pages

Weight 236 grams

Dimensions 14.10 x 21.60 x 1.40 cms

Product Classification: Sociology: work & labour Sociology: work and labour Business strategy Business innovation Sales & marketing Sales and marketing Market research Customer services

KSh 7,900.00

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Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

Get Measuring Customer Experience by Philipp Klaus at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Palgrave Macmillan and it has 166 pages.