Measuring Customer Experience : How to Develop and Execute the Most Profitable Customer Experience Strategies
Book Details
Format
Hardback or Cased Book
ISBN-10
1137375450
ISBN-13
9781137375452
Publisher
Palgrave Macmillan
Imprint
Palgrave Macmillan
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Dec 4th, 2014
Print length
166 Pages
Weight
360 grams
Dimensions
14.40 x 21.70 x 1.40 cms
Product Classification:
Customer services
Ksh 3,600.00
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Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
Get Measuring Customer Experience by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Palgrave Macmillan and it has pages.
