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Measuring Customer Experience

By: Philipp Klaus (Author)

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Ksh 8,650.00

Format: Hardback or Cased Book

ISBN-13: 9781137375452

Publisher: Palgrave Macmillan

Publication Date: Dec 4th, 2014

Weight: 360 grams

Dimension: 14.40 x 21.70 x 1.40 cms

Category: Customer services

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Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

Get Measuring Customer Experience by Philipp Klaus at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by Palgrave Macmillan and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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