Service Design Capabilities

Name: Service Design Capabilities
Brand: Springer Nature Switzerland AG
SKU: 9783030562847
Price: 16200 KES
Availability: OutOfStock
ISBN: 9783030562847

2021 ed.

by Amalia de Gotzen , Luca Simeone , Nicola Morelli

Book Details

Format Paperback / softback

Book Series Springer Series in Design and Innovation

ISBN-10 3030562840

ISBN-13 9783030562847

Edition 2021 ed.

Publisher Springer Nature Switzerland AG

Imprint Springer Nature Switzerland AG

Country of Manufacture GB

Country of Publication GB

Publication Date Sep 18th, 2020

Print length 89 Pages

Product Classification: Business innovation Hospitality and service industries Service industries Production and industrial engineering Production engineering

KSh 16,200.00

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This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.

Get Service Design Capabilities by Amalia de Gotzen, Luca Simeone at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Springer Nature Switzerland AG and it has 89 pages.