The Call Center Dictionary : The Complete Guide to Call Center and Customer Support Technology Solutions
Book Details
Format
Hardback or Cased Book
ISBN-10
1138412333
ISBN-13
9781138412330
Publisher
Taylor & Francis Ltd
Imprint
CRC Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Aug 21st, 2017
Print length
232 Pages
Weight
453 grams
Ksh 33,300.00
Werezi Extended Catalogue
0 in stock
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Quality
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Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today''s call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.
Get The Call Center Dictionary by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages.
