The Call Center Dictionary : The Complete Guide to Call Center and Customer Support Technology Solutions
Book Details
Format
Paperback / softback
ISBN-10
1578200954
ISBN-13
9781578200955
Publisher
Taylor & Francis Ltd
Imprint
CMP Books
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jan 3rd, 2002
Print length
232 Pages
Weight
358 grams
Dimensions
22.90 x 15.40 x 1.50 cms
Product Classification:
Reference worksPublic relationsCustomer servicesCommunications engineering / telecommunications
KSh 7,000.00
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0 in stock
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Your company needs a call center to be competitive in the 21st century
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today''s call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
Get The Call Center Dictionary by Madeline Bodin at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has 232 pages.
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